Services

Exclusive shopping deserves a seamless experience. At Valdichiana Designer Village, you can easily and quickly claim your Tax Free refund thanks to the convenient self-service kiosk, available directly within the Village.
Complete your refund in just a few simple steps and spend more time enjoying what truly matters: a unique shopping experience featuring top brands and exclusive offers.

Between a shopping break and a moment of relaxation, children can enjoy a space dedicated to fun and imagination. Designed to inspire curiosity, movement and creativity, it offers the perfect setting for families to spend quality time together through play. An opportunity to make every visit to the Village even more special, with thoughtful experiences for the whole family.

From a coffee break to an aperitif, from lunch to moments of togetherness: discover the selection of restaurants and cafés at Valdichiana Designer Village, where great taste, quality, and warm hospitality come together in a unique atmosphere.

At Valdichiana Designer Village, even the journey becomes part of the experience.
The electric vehicle charging stations, including the dedicated Tesla Supercharger for Tesla drivers, provide a simple and sustainable way to recharge while you enjoy shopping, relaxation, and new discoveries.
Innovation, comfort, and a commitment to sustainability come together to make every visit even more enjoyable.

Your Village experience begins from the very first moment. At Valdichiana Designer Village, you will find free parking and a dedicated camper area, making your shopping day even more comfortable and carefree.

Every detail is designed to offer you a seamless shopping experience. With free Wi-Fi available throughout the Village, you can stay connected, share your favourite moments, explore the Village's services, and enjoy your day in style and comfort.

At Valdichiana Designer Village, shopping becomes an even more special experience with Premium CLUB, the loyalty program designed for those who love enjoying every visit with exclusive benefits and personalised services.
Step into a world of privileges: earn points with your purchases, access members-only promotions, discover exclusive opportunities, and enjoy dedicated initiatives created for our most loyal community.
Join for free and discover all the benefits of being part of Premium CLUB.

A dedicated service to help you make the most of your Village experience: information, assistance, and personalized recommendations to ensure a seamless and comfortable shopping journey.
Our team is always at your disposal to make your visit even more enjoyable.

At Valdichiana Designer Village, shopping becomes even easier and more enjoyable thanks to the Locker Hands Free Shopping service.
Leave your purchases safely and continue your experience among boutiques, restaurants and moments of relaxation without the burden of carrying bags. A service designed to offer greater comfort and freedom, transforming every visit into an even more exclusive experience.

During your shopping experience at Valdichiana Designer Village, you can rely on a convenient and accessible ATM service, allowing you to make cash withdrawals easily and securely and enjoy every moment of your visit with complete peace of mind.

At Valdichiana Designer Village, your four-legged friends are welcome too. To make your shopping experience even more enjoyable, the Village provides dedicated drinking fountains where they can refresh themselves at any time during your visit.

At Valdichiana Designer Village, every visit is designed to be enjoyed at a relaxed pace.
Thanks to our stroller rental service, families can shop in complete comfort and freedom, with a practical solution designed to make every visit easier for little ones.

Stay connected throughout your shopping day.
With our power bank rental service, you can recharge your smartphone while continuing to enjoy your Village experience without interruption.
Power banks are available at dedicated stations and can be returned to any participating return point, giving you complete flexibility during your visit.
Because every detail is designed to make your shopping experience even more enjoyable.

At Valdichiana Designer Village, every visit is designed to be a moment of comfort, discovery and enjoyment.
To make the shopping experience even more accessible and inclusive, the Village offers a complimentary wheelchair rental service for guests who wish to move more comfortably between boutiques, relaxation areas and shared spaces.